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Customer Service Support Updates



We are very excited to announce that we’ve restructured our Customer Service Team. Our goal is to provide you with the best customer service experience possible!

Remember to EMAIL US your questions: support@childsave.com.
You can also call our Customer Service Line at 1-800-409-4600 from 10am-5pm EST.

Helpful Reminders:
If you want to update your child’s information and have never done this before, please fill out this form:
http://childsave.com/update

If you want to update your child’s photo only, please fill out this form: http://childsave.com/updatephoto

Please note: This year we will not be issuing any more cards. We have launched an iPhone/Android Child Save App that lets you manage your account and your child(ren)’s photos so that you can easily update everything anytime! Our app roll-out will be happening this Spring-Summer. We will keep you updated!

Thank you!


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Comments

  • 19 days ago   /   ReplyRichard La Pierre

    You are taking money out of my account, when i was sick in hospital, since 2012,i do not remember signing anything????? 2 payment in the last 12 days??
    What gives??

  • 19 days ago   /   Reply

    You are taking money out of my account, when i was sick in hospital, since 2012,i do not remember signing anything????? 2 payment in the last 12 days??
    What gives??

  • 21 days ago   /   ReplyTove Steckhahn Jones

    You do not return calls, you do not reply to emails, I have tried to cancel this membership many times and no reply, but yet you can continue to take my money!!! I will be contacting the RCMP!!! FRAUD!!!!!

  • 27 days ago   /   ReplyLaura Freeman

    Any luck??? I am going through the same thing. Took our money 5 months early and there is no response. What did the RCMP say?

  • 2 days ago   /   ReplyTina

    I want someone to contact me please! Email doesn’t work!
    Customer phone number doesn’t work! Contact link doesn’t work!
    I’ve tried numerous times at different times of day for YEARS and no one contacts me! NOT IMPRESSED!!

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